Testimonials


You are at the heart of everything we do!

Here at Fizz HQ, we’re a family business on a mission to provide the very best customer service we possibly can.

Rest assured you will be cared for and looked after by our core team: ex nurse Helen and careful, conscientious ex insurance underwriter manager Ed.

Read about us HERE

Helen

Ed

 

 

 

 

 

 

 

 

Self praise is no recommendation, so here’s what some of our customers say:

“Well, that made all of my future Celebration Fizz orders simple – now I know exactly where to come!  Thank you for making the ordering process easy and for being such a lovely company to deal with. 10/10 for product range and price, but most importantly customer service and reliability.”

A Wright, Buckinghamshire

I found this company by accident, it is the best wine delivery service I’ve ever known. A personal touch to every order, fantastic wine at a great price. Quick delivery with the politest delivery people I’ve ever known. Wines to suit everyone’s budget. What more could you ask for? R Waldron, Silverstone

” Just wanted to thank you and the team for the great service and the personal touch. Means so much.
Also, all we have tried have been lovely to drink. But my favourite is the Vignarosa Prosecco 40. Stunning.” Adrian W, Fareham.

“You possibly cannot imagine how powerfully charming this level of service is! I am bowled over to find that your company exists and conducts itself in the very human way you do.” J Crabb, Chard, Somerset.

Can I just say how grateful I am for your excellent service and wine – it is a pleasure to support a small business, and especially one that sells such lovely products.  Thanks also for the prompt delivery – very impressive. S Coulthard, York

“I shall still continue to use your company that sells excellent wines and gives very good value for money with customer service that is second to none.” J Macduff, Dorset

Thank you so much for your superb service and attentiveness! N Clarke, West Glamorgan

“Really liked the Romanian Pinot, sad it’s sold out. Good wines though – far better than the likes of Laithwaites, Virgin and even Naked Wines can offer.” R T, Eastbourne

“Pleased to say what an efficient experience and I have had and how you run your company”. Ian Axcell, Evesham

Appreciate the personal touch your company provides! I Couper, Alexandria.

“Thank you so much for taking the time to sort that for us. We are very grateful. That wine is our favourite. I think our order will be a regular one.” L Hunter, Nottingham.


“Thank you! We’ve already heard from one happy recipient.

I’m sure we’ll use your company again, and thanks for everything.” C. Forder, Weymouth.


“You guys have been brilliant! Will definitely 100% recommend”. Thank you! N Prasad, London.

“Thank you so much.  First class service as always.” J. Huchison.

“Your customer service is truly amazing!” M. Gibson, Surrey.

“It is always a good experience shopping with you – Many Thanks” D McCallum, London.

“Just want to say how impressed I am with your service! The speedy delivery and very personal touch of the handwritten postcard…..The cava is also amazing, thank you!” K. MacPherson, Glasgow.

Charmant Brut Premier Cru- This is quite similar to other high-end champagnes I have tasted, but I think this would pip them to the post.” Luke R, Hertford.

“One of the best champagnes we have tasted in a while. Great value for money for a great champagne”. S. and N. Clark, Brighton.

“Just when you thought you have tried every Champagne website… try THE FIZZ COMPANY!

The customer service is second to none with friendly non “snooty” staff who know all there is to know about Champagne, willing to chat and advise you on what would be the most suitable champers for whatever occasion your having!

Helen (who I liaised with) and the team have a passion about bubbles that reassures the consumer that they have come to the right place!

10 out 10 Fizz Company.” C. Giddings, Peterborough.

“Great customer service, very friendly and wide choice of fizz, including some lesser known producers.” K. Redmond-Lyon.

“A great little company which brings fine wines, from small producers, to those who want something a bit different and special.

Great service too, my order was dispatched and delivered promptly and instructions for delivery were adhered to. I was also impressed with the excellent customer service I received.

Triolet Brut champagne – we would definitely buy it again.” N. Sage.

“Would definitely recommend.” L. Russell.

 

“Absolutely love the Patritti sparkling, it’s not too sweet and I much prefer it to prosecco or other sparkling wines. It’s been going down very well in this lovely weather! Will certainly be buying again and your delivery was really quick.” H. Collins.


A huge thanks to all of our customers for their kind words!