Kind Words


Masia Bou and two flutes

Here at Fizz HQ, we’re a family business on a mission to provide the very best customer service we possibly can.

 

Rest assured you will be cared for and looked after by our core team: ex nurse Helen, Paige (Head Girl at school) and careful and conscientious ex insurance underwriter manager Ed. You are at the heart of everything we do!

 

But! Self praise is no recommendation, so here’s what some of our customers say:


 

“Thank you so much.  First class service as always.” J. Huchison.

 

“Your customer service is truly amazing!” M. Gibson, Surrey.

 

“Just want to say how impressed I am with your service! The speedy delivery and very personal touch of the handwritten postcard…..The cava is also amazing, thank you!” K. MacPherson, Glasgow.

 

Charmant Brut Premier Cru- This is quite similar to other high-end champagnes I have tasted, but I think this would pip them to the post.” Luke R, Hertford.

 

“One of the best champagnes we have tasted in a while. Great value for money for a great champagne”. S. and N. Clark, Brighton.

 

“Just when you thought you have tried every Champagne website… try THE FIZZ COMPANY!

The customer service is second to none with friendly non “snooty” staff who know all there is to know about Champagne, willing to chat and advise you on what would be the most suitable champers for whatever occasion your having!

Helen (who I liaised with) and the team have a passion about bubbles that reassures the consumer that they have come to the right place!

10 out 10 Fizz Company.” C. Giddings, Peterborough.

 

“Great customer service, very friendly and wide choice of fizz, including some lesser known producers.” K. Redmond-Lyon.

 

“A great little company which brings fine wines, from small producers, to those who want something a bit different and special.

Great service too, my order was dispatched and delivered promptly and instructions for delivery were adhered to. I was also impressed with the excellent customer service I received.

Triolet Brut champagne – we would definitely buy it again.” N. Sage.

 

“Would definitely recommend.” L. Russell.

 

“Absolutely love the Patritti sparkling, it’s not too sweet and I much prefer it to prosecco or other sparkling wines. It’s been going down very well in this lovely weather! Will certainly be buying again and your delivery was really quick.” H. Collins.


A huge thanks to all of our customers for their kind words!